3 Tips For Choosing a Moving Company

Picking the right moving company can make or break your moving experience. Our personal experience has taught us that local management matters!

Whether you are sourcing a local moving company or using a national brand, here are 3 things Heavenly Moving wants you to consider when selecting a moving company:

✨1. Exceptional Reviews - Google, Yelp, and BBB are key in knowing if your moving company has a track record of great service.
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✨2. Licensed & Insurance - Any group of people can buy a truck and call themselves movers. But only those who are officially licensed and insured are legally bound to protect your stuff.
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✨3. Clear Pricing - Get a few quotes but remember, if it sounds too good to be true, it's probably too good to be true.

PRO TIP: Local companies often partner with national companies to reduce costs and cover insurance. If you are using a national chain, be sure to look up the local company that will be coordinating your move. If their rating is not great, then you may want to consider asking to be reassigned to a different local company or consider a different national mover.

Ready for more tips from the Pros?

Christina and other professionals weigh in with 9 Things You Should Never Do When Moving.

Looking for a 5-Star Professional Mover?

Christina used Heavenly Moving & Storage for her move from Austin, TX to Mount Pleasant, SC in May 2021 and here is what she had to say:

Heavenly Moving & Storage is making it a priority to be known as a 5-star moving company and it shows! Our family relocated from Austin, Texas to Mount Pleasant, SC in May 2021 and we are so grateful for the care and personal connection from the Heavenly Team.

From the start, both owners of the company took the time to understand my past experiences with moving companies and what was most important to me in my move (punctuality and care for our personal items). Throughout the process, they took the time to answer my questions - showing me that they understood that while moving is “everyday” for their team, it was a big life event for our family.

From the day leading up to packing, to the delivery day, the team at Heavenly stayed in personal communication with texts and phone calls leading up to their on-time arrival. They were professional, respectful and fun!

Packing was done professionally and thoroughly including packing blankets and wrap. Glass was packed efficiently and safely.

It was clear that some of the team members did not work together weekly, however, two of the four team members were long standing employees of Heavenly and clearly managed the process and stayed on top of all actions, which gave us peace of mind. Moving to the Charleston area we had some stairs to climb. The team carefully and efficiently moved in our items and did it with no complaints!

With any move there are hiccups. During our move we had painters and other workers who were delayed, meaning they were in the house during the unpacking (chaotic!!). The team did a great job making the process as easy as possible and showing their understanding for the events out of our control.

A move is still a move and I would always recommend someone from your household be present through a move project to confirm special items are handled properly and that items (especially big ones!) are in the right place. Make a list of big actions that you want to make sure are completed - moving is physically and emotionally exhausting for the homeowner and the movers. Having a list to go back to will ensure the job is completed to everyones standards. Take the time to walk your house twice before movers leave. Even the best of movers will not be able to read your mind and need clear direction.

What impressed me the most about Heavenly is the quick response when we had a few items broken. In past experience following up on broken or damaged items has been impossible. We are pleased to have only three items damaged during the move and the Heavenly team was FAST to find a resolution to replace and to repair the few damaged items to our satisfaction. They even followed up with us!

It is very clear that the owners and Heavenly staff care about their reputation and are committed to providing families with a smooth move during a chaotic life event.

Thank you Heavenly team for your care and help! We couldn’t have done it without you!

-Graeme, Christina, Nora & Addalyn

 

PRO TIP: Unsure what to do with furniture you no longer want? If you have ruled out selling or donating, consider these charities that will pick up your pieces for free!

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